Contact Us For Any Questions
Whether you are a consumer, a merchant, or have needs such as cooperation consultation, you can contact us through the following methods, and we will serve you wholeheartedly.
Customer Service Hotline
+86 18930837563 (Working days 9:00-18:00, supporting consultation in Chinese, English and Arabic)
Business Cooperation Email
info@alioasis.com (Cooperation negotiation, merchant settlement consultation, etc., reply within 24 hours)
Team Communication Email
teams.live: info@siagogo.com (Internal team collaboration and related business communication)
Online Customer Service
The “Online Customer Service” icon at the bottom right of the website, which responds in real time during working hours. You can leave a message during non-working hours, and we will reply the next day.
Kind Reminder
To improve communication efficiency, we recommend that you clearly state the type of demand (such as order issues, product consultation, cooperation intention, etc.) when consulting, and provide relevant order numbers, contact information and other information so that we can handle it for you quickly.